The Taylor Group
International Sales & Marketing Consultants
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Customer Service Programs

The Taylor Group can help you improve your Customer Service programs with a series of innovative offerings.

  • Analysis - We can analyze the quality of your current Customer Service program and make thoughtful recommendations for improvement

  • Design and Development - After a complete analysis, we can then design and develop a complete program to improve your Customer Service program as perceived by your best customers.

  • Implementation - We offer a series of seminars Analysis - We can analyze the quality of your current Customer Service program and make thoughtful recommendations for improvement

  • Design and Development - After a complete analysis, we can then design and develop a complete program to improve your Customer Service program as perceived by your best customers.

  • Implementation - We offer a series of seminars that can be customized to your needs by our seasoned Seminar Leaders, to help your people identify the new Customer Service behaviors required of them.

  • Reinforcement - We also offer reinforcement programs through our seminars, consulting services staff and Customer Service portal technology.

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